Terms & Conditions

The rules of the road — what you’re agreeing to when you work with us.

Last updated: August 2026 · Gold Standard Marketing FZ-LLC

The Terms

1. About These Terms & Who We Are

These Terms & Conditions ("Terms") govern your purchase of, access to and use of the products, programmes, community and website of Gold Standard Marketing FZ-LLC ("we", "us", "our", "the Company"), including the website at RGLgoldstandard.com and any platform we deliver our programmes through (together, the "Services").

Our registered address is FDRK2060, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates. You can reach us for any notice or query at rglfilmhouse@gmail.com.

By purchasing, registering for, accessing or using any of the Services, you confirm you have read, understood and agree to these Terms. If you do not agree, please do not purchase or use the Services.

Plain English: this is the rulebook for everything we sell — the community, the courses, the single downloads. Buy or use anything from us and you're agreeing to what's below. It's written to be fair to both of us and clear enough that nobody's surprised later.

2. The Products We Offer

These Terms cover all of our products, including:

The Gold Standard Creative (standalone) — our education programme purchased on its own as a single product.
The Private Business Group — our ongoing membership community, including group coaching, community access and membership benefits.
1-1 Creative Business Mentoring — our premium one-to-one programme.
Any other courses, downloads, events or services we make available from time to time.

Where you have also signed a specific separate agreement for a product (for example, the 1-1 Creative Business Mentoring Agreement), that specific agreement takes precedence over these Terms on anything it directly covers. These Terms continue to apply to everything the specific agreement does not cover.

Plain English: these are the umbrella terms that cover all of it. If you're a 1-1 client and you've signed the separate 1-1 agreement, that deeper contract wins wherever the two overlap — these terms fill in everything around it.

3. Access — What You Get and For How Long

How long you have access to The Gold Standard Creative depends on which product you bought:

Standalone purchase: if you buy The Gold Standard Creative as a single product on its own, you receive 180 days’ access from the date of purchase (or the date access is granted by our staff). After 180 days, access ends unless you renew or purchase a current version.
Private Business Group members: you receive unrestricted access to The Gold Standard Creative for as long as you remain a paying member. Your access continues while your membership is active and ends when your membership ends.
1-1 Mentoring clients: you receive full access to The Gold Standard Creative for as long as you are enrolled in the 1-1 programme, as set out in your 1-1 agreement.

The 180-day access period applies only to standalone purchases. It is a length-of-access term for single-product buyers and is separate from, and unrelated to, the cancellation notice period in Section 6.

When a new version of The Gold Standard Creative is released, earlier standalone versions may be retired. Standalone buyers will be given reasonable notice and the opportunity to move to the current version. Access rights attach to the version you purchased and do not automatically carry to future versions.

Plain English: buy the programme on its own and you've got it for 180 days. Join the group or the 1-1 and you've got it the whole time you're a paying member — no 180-day clock. And don't confuse the 180-day access with cancellation — they're two different things (cancellation's in Section 6).

4. Fees, Billing & Payment

The price of each product is shown at checkout. By purchasing, you agree to pay the fees for the product you have selected, in the currency and on the payment schedule shown at the point of sale.

Where a product is sold on a recurring basis (for example, the Private Business Group), it is billed on the recurring cycle stated at checkout — monthly, or as otherwise specified. Payment is taken in advance for each billing period. Recurring payments continue until the membership is cancelled in line with Section 6.

Where a product is offered as an instalment plan for a fixed-term or fixed-price programme, the instalments are a method of paying the total price — they are not a rolling subscription that can be stopped at will. You are committing to the full price of the programme, and the remaining balance stays payable in line with Section 6, even if you stop early.

We use third-party payment processors (such as Stripe) to take payment. We do not store your card details beyond what is necessary to complete and manage your transaction. Any problem caused by a third-party payment provider is governed by your agreement with that provider, though we will help where we reasonably can.

If a payment is missed, fails or is reversed, the amount remains due and we may suspend or revoke your access until it is brought up to date. Suspension of access does not reduce or cancel the balance owed.

Recovery of unpaid sums. Where amounts remain unpaid, we reserve the right to pursue recovery by any lawful means — including referring the debt to a collection agency or solicitors and commencing court proceedings. You agree that any overdue amount may attract interest, and that all reasonable costs of recovery — including collection-agency fees, legal and court costs — will be added to and payable on top of the sum owed.

Chargebacks. If you initiate a chargeback or payment dispute in respect of sums genuinely owed under these Terms, you agree we may challenge it and recover the disputed amount together with any associated fees. Raising a chargeback does not cancel your obligations under these Terms or any instalment commitment.

Plain English: you pay what's shown at checkout. Monthly membership renews until you cancel. Instalment plan for a set programme = you're spreading the cost, you still owe the full amount, it's not a subscription you flick off halfway. Miss a payment or try a cheeky chargeback on money you actually owe, and we can chase it — debt collectors, solicitors, court — with the costs of chasing added on top. Don't make it come to that and it never will.

5. Delivery of the Programme — What “Delivered” Means

Our programmes are delivered through a combination of live and self-directed elements. Depending on the product, these may include live group coaching calls, community access, private mentoring, direct messaging support, pre-recorded education modules and a course library, templates and resources, and reviews or feedback on your work.

Directing you to complete modules, videos, exercises or self-directed work is a core and agreed method of delivering the Services — not a shortfall in service. A greater emphasis on foundations and education, particularly early on, is a deliberate and normal part of the method.

The Services are delivered by being made available to you. Whether you attend the calls, use the community, open the modules or act on the guidance is your own choice. Choosing not to use part of what is provided does not mean it was not delivered, and does not entitle you to a refund or reduction.

Whether the Services have been delivered is judged objectively — by whether we have provided the same content, access and support made available to comparable participants — and not by your subjective satisfaction or how much of it you personally chose to use.

Your acknowledgement. By purchasing, you acknowledge and agree that: (a) the programme is delivered through a combination of live coaching and self-directed education, including pre-recorded video modules and a course library; (b) this self-directed education content is a core part of what you are paying for, and being directed to watch, complete or work through it is delivery of the Services, not a deficiency in them; and (c) a shortfall in the results you personally achieve, or a preference for a different teaching style, does not constitute a failure by us to deliver the Services.

Plain English: we deliver by giving you access to everything — the calls, the community, the modules, the support. Whether you show up and use it is on you. Us pointing you to the education isn't us slacking; that's the method, and you're agreeing right here that the videos and modules ARE part of what you paid for. “Delivered” means we made it available to the same standard as everyone else — not whether you felt like a superstar that week.

6. Cancellation, Notice & Refunds

Membership cancellation: recurring memberships (such as the Private Business Group) may be cancelled by giving 30 days’ written notice to rglfilmhouse@gmail.com. Your membership remains active, and fees remain payable, through that 30-day notice period. Your cancellation is effective once we confirm it in writing.

Fees during notice: the current billing period and the 30-day notice period are payable in full. Fees already paid are non-refundable, as access and delivery for that period have already been provided.

Single-product purchases: for standalone digital products, we may, at our discretion, offer a refund only if requested within 30 days of purchase. No refund is available more than 30 days after payment, regardless of the reason, given the immediate digital access provided.

Instalment / fixed-term programmes: where you have committed to a fixed-price programme paid in instalments, cancelling early does not reduce the total owed where we have delivered the Services. The remaining balance stays payable. This does not apply where we have genuinely failed to deliver on the objective standard in Section 5, in which case the balance ceases to be due and only the applicable notice period applies.

Moving to a different product: moving from one product to a lower-priced one does not reduce a fixed commitment you have already made. Any such move requires our written agreement, and where a fixed commitment exists, the full committed amount remains payable.

Our right to cancel: we may limit, suspend or end your access or membership, without refund of fees paid or forgiveness of a fixed remaining balance, if you become disruptive or abusive, breach these Terms, fail to pay, or impair the experience of our team or other participants. Where the issue is capable of being put right, we will give you written notice and a reasonable opportunity to do so first.

Raise concerns first. If you believe we have not delivered as promised, you agree to raise this with us in writing first (at rglfilmhouse@gmail.com) and to give us a reasonable opportunity to resolve it, before making any claim, cancellation on delivery grounds, or payment dispute. Most issues are resolved quickly this way, and this step must be followed before any formal dispute.

Access on termination. On cancellation, termination or non-payment, your access to the Services ends. Any outstanding balance owed under a fixed commitment survives and remains payable.

Plain English: to leave a membership, give us 30 days' written notice — you're paid up to the end of that. Digital single products: refunds only inside 30 days of buying, never after. Instalment programmes: if we've delivered, walking early doesn't wipe the balance — and dropping to a cheaper product doesn't either. If we genuinely drop the ball, that's different and you're not chained to it. And if someone's abusive or won't pay, we can remove them.

7. No Guarantee of Results

We provide mentoring, education and community — not a guaranteed outcome. We make no promise of any specific income, result or return. What you achieve depends on your own effort, skill, circumstances, market conditions and how much of the programme you actually apply.

Nothing we provide is financial, legal, tax or investment advice. You are responsible for your own business decisions and should seek qualified professional advice where appropriate. The full Earnings Disclaimer in Section 13 forms part of these Terms.

Plain English: we'll give you everything we've got, but we can't promise you money or results — that's down to the work you put in and things outside anyone's control. We're mentors, not your accountant or lawyer.

8. Intellectual Property & Acceptable Use

All content, materials, frameworks, templates, recordings, videos, text and resources we provide (the "Content") remain our property or that of our licensors. You are granted a limited, non-exclusive, non-transferable, non-sublicensable licence to access and use the Content for your own personal and business use while your access is active.

You must not copy, reproduce, resell, redistribute, record, share, publish, teach or otherwise exploit the Content, in whole or part, without our express written permission. Login details must not be shared. Breach of this section may result in immediate termination of access without refund, and we reserve all legal remedies.

You agree not to misuse the Services or community — including not disrupting other users, not impersonating others, not posting unlawful, abusive, defamatory or infringing material, not attempting unauthorised access, and not using the community to spam, harvest data or solicit others without our written approval.

Plain English: everything we give you is yours to use, not yours to copy, sell or teach as your own. Don't share your login. Don't be a dick in the community — no spamming, no abuse, no ripping off other members. Break this and you're out, no refund.

9. Recordings, Testimonials & Marketing

Our coaching calls, community sessions, events and content may be recorded. By participating, you acknowledge that we may photograph, record or capture your image, voice, likeness, contributions and results, and you grant us a perpetual, worldwide, royalty-free licence to use such recordings, together with any testimonials or results you share, for the operation, promotion and marketing of our Services.

You will not receive compensation for such use, and you waive any right to review or approve the material before use. If you would prefer your image not to be used in outward marketing, you may tell us in writing and we will use reasonable efforts to accommodate that for material created after your request — though recordings may still be used internally within the programme.

Plain English: the calls and community get recorded, and we may use clips, wins and testimonials in our marketing — that's part of how this works. If you'd genuinely rather not be in outward-facing marketing, tell us in writing and we'll do our best to keep you out of it going forward.

10. Confidentiality

Both we and you agree to keep each other’s confidential and proprietary information private — including business plans, figures, strategies, personal circumstances and anything shared within the community or in sessions that a reasonable person would understand to be confidential.

You may share your own results and experiences. You must not disclose the private information, results or statements of other participants, or our non-public materials and methods, without permission. These obligations continue after your access ends.

Plain English: what's shared in the room stays in the room. You can talk about your own wins; you don't get to broadcast anyone else's private stuff, or our behind-the-scenes materials. This carries on even after you leave.

11. Limitation of Liability

The Services and all Content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties, express or implied, as to results, accuracy, or fitness for a particular purpose.

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special or consequential loss — including loss of profit, revenue, goodwill, data or business — arising from your use of, or inability to use, the Services. Nothing in these Terms excludes liability that cannot be excluded by law (such as for death or personal injury caused by negligence, or for fraud).

Where we are found liable despite the above, our total liability to you is limited to the total fees you have paid us for the product giving rise to the claim.

Plain English: we pour everything into this, but we can't be on the hook for every knock-on loss if something goes wrong. Where we are liable, it's capped at what you actually paid us. The things the law won't let us exclude, we don't try to.

12. Indemnity

You agree to indemnify and hold us and our team harmless from any claims, liabilities, damages and reasonable costs arising from your breach of these Terms, your violation of any law or third-party right, your content or conduct in the community, or your use of the Services.

Plain English: if you break the rules or the law and it lands us in trouble, that's on you, not us.

13. Earnings Disclaimer

No earnings projections, promises or representations. Every effort has been made to represent our products and their potential accurately. However, there is no guarantee you will earn any money using our ideas, techniques or materials. This is not a "get rich" scheme.

Any examples of earnings or results are estimates only and are not a promise or guarantee. Your results depend on your own effort, skill, finances, knowledge, dedication and market conditions, which differ for every individual. We cannot and do not guarantee your success or income, and we are not responsible for your actions or decisions.

Any forward-looking statements (using words like "anticipate", "estimate", "expect", "project", "intend", "plan" or "believe") express our opinion of potential only. No guarantee is made that you will achieve results similar to ours or anyone else’s, or any results at all. Internet and creative businesses carry risk and are not suitable for everyone; you accept you may experience losses, including of monies paid.

You are advised to do your own due diligence and to consult your own accountant, lawyer or professional adviser before acting on any information we provide. Nothing we provide is professional advice. You acknowledge that our pricing has been set by us and reflects the value we believe we provide.

Plain English: we can't and don't promise you'll make money — anyone in this space who does is lying. What you earn is down to you and a hundred things outside our control. Treat any numbers as “what's possible,” not “what you'll get,” and get your own professional advice before big decisions.

14. Changes to These Terms

We may update these Terms from time to time by updating this page. Changes take effect when posted. These Terms are available on our website without restricted access, and it is your responsibility to review the current version periodically. Your continued use of the Services after changes are posted means you accept them.

Plain English: we can update these, and the latest version lives here on this page. Keep an eye on it — carrying on using our stuff after a change means you're OK with it.

15. Governing Law & Disputes

These Terms are governed by the laws of England & Wales, and the courts of England & Wales have primary jurisdiction over any dispute. As the Company is established in the UAE, the parties also agree that the UAE courts (and, where applicable, arbitration in Dubai, UAE) may be used where that is the practical route to enforce these Terms.

Disputes are to be resolved on an individual basis; you agree not to bring a claim as part of a class or representative action.

If any provision of these Terms is found to be unenforceable, that provision is severed and the remaining provisions continue in full effect. These Terms, together with any product-specific agreement you have signed, are the entire agreement between us on their subject matter.

Plain English: English law runs these terms, with the UAE courts as the enforcement backup since that's where the company sits. Disputes are one-on-one, not class actions. If one clause fails, the rest still stand.

Privacy Policy

1. Who We Are

Gold Standard Marketing FZ-LLC ("we", "us", "the Company") respects the privacy of the users of our website, RGLgoldstandard.com, and the services provided through it (the "Site"). This policy explains what information we collect, why, how we use it, who we share it with, how long we keep it and your rights. We are the data controller for the personal data we process.

Registered address: FDRK2060, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, UAE. Contact for any privacy query: rglfilmhouse@gmail.com.

2. Information We Collect

Information you give us: name, email address, billing details, and any information you provide when you register, buy, fill in a form, join the community, enter a survey or contact us.
Information collected automatically: non-personal technical data recorded by our servers and platforms, such as browser type, operating system and IP address, used to operate and improve the Site.
Cookies: small files that help the Site function and remember your preferences (see Section 7).

We do not store your full payment card details — payments are handled by our payment processor (such as Stripe), except as necessary to complete and manage your transaction.

3. Why We Use Your Information (Lawful Basis)

We use your information only where we have a lawful basis to do so:

To perform our contract with you — delivering the products, programmes and community you have purchased, and managing your account and payments.
For our legitimate business interests — improving our products, services and Site, understanding our audience, and keeping our Services secure, provided these interests are not overridden by your rights.
With your consent — sending you marketing about our company and products, which you can opt out of at any time.
To comply with the law — where we are required to retain or disclose information.

4. Sharing Your Information

We do not sell or lease your personally identifiable information to third parties. We share it only with:

Service providers who help us run the business — such as our payment processor (Stripe), our course/community platform, and our email and hosting providers — who process data on our behalf under appropriate safeguards.
Legal and protective disclosures — where we reasonably believe disclosure is necessary to comply with the law, or to protect our rights, our users, or others from harm.

Some of our providers may process data outside your home country. Where they do, we rely on appropriate safeguards for such transfers.

5. How Long We Keep It

We keep personal data only for as long as necessary for the purposes set out in this policy — for the life of your account and relationship with us, and afterwards only as long as needed to meet our legal, accounting or reporting obligations, or to resolve disputes.

6. Your Rights

Depending on your location, you may have rights to access the personal data we hold about you, to have it corrected or deleted, to object to or restrict its processing, to withdraw consent, and to data portability. To exercise any of these, or to opt out of marketing, email us at rglfilmhouse@gmail.com. You can also unsubscribe from marketing at any time using the link in our emails.

7. Cookies

Cookies are small pieces of information stored on your device that help our Site function and remember your preferences. They are restricted to use on our Site and do not transfer personal information to other parties. Most browsers accept cookies by default; you can reset your browser to refuse cookies or alert you when one is sent, though some parts of the Site may not function properly if you do. Cookies we use include a platform session cookie (to keep you logged in), an affiliate-tracking cookie, and a preference cookie for the admin bar.

8. Children

Our Services are not directed at children. We do not knowingly collect personal data from anyone under the age of 16. If you are 16 or under, please do not submit personal information to us. If we discover we have collected personal data from a child under 16, we will delete it.

9. Security & External Links

We take the security of your personal information seriously and use reasonable measures to protect it. However, no transmission over the internet can be guaranteed 100% secure, and you provide information at your own risk. We are not responsible for the content or privacy practices of third-party websites linked from our Site — please review their policies before sharing information.

10. Changes & Your Acceptance

By using the Site, you accept this Privacy Policy. We may revise it from time to time by updating this page, and your continued use means you accept the current version. Please check back periodically.